Last Updated: 27 Jun, 2026
GENERAL RULES:
- Be polite and avoid harassment. Threats will lead to a permanent ban.
- Please respect every product's description. Read product descriptions carefully. They explain what's included and warranty details.
- No NSFW content or language in any communication. Applies for Telegram, Live chat or Any form of contact to us.
- Do not spam. This Applies to Telegram, Live chat, or Any form of contact with us.
- Disputes outside our platform won't receive Customer support.
- You are entitled to receive a discount coupon if you have went through hassles/Waited for long time.
- Contact support for any problems (up to 72 hours for solutions).
- Negative reviews/disputes without contacting us first can result in blacklisting.
- We will never hesitate to answer any of your questions before you buy.
- In certain cases if we identify the customer as "Time-Waster”. We may ignore "time-wasters" and ask for previous purchases.
- All types of payment methods follow the same product rules.
* We're not responsible for account closures by external platforms.
For our social media, We keep moderators & Administrators. While we try to keep our platforms as safe as we can, We cannot guarantee our Moderators are safe & you should reject any offer they provide other than PureDrop's Owner AKA PureGold.
It is the consumer/Customer's duty to secure everything and make sure no intruders can login. We will not be held responsible for theft. Consumer agrees to not hold PureDrop.io or their team accountable for theft, losses, loss of access, Funds.
Know what you are doing, we are not responsible if Accounts gets closed without any reason.
Do not beg, Or ask us for Method, We provide no information on such matter. We only sell Accounts, And you must strictly follow it.
REFUND POLICY:
Opening a Deal Dispute/Scam Report against us will result in No Refund Or Help from our end.
All sales are Non-Refundable. We do not refund For: Change of Mind, Not matching your expectations, Not working on a certain Website/App you intended to use for, Things we told we are not sure about, Financial Loss, Details being Changed. If customer had changed details/credentials of the logins, done transactions and come back with any request for replacement we reserve the right about what to do, we may provide the same product replacement/alternative products or no replacement at all. If we provided an alternative product in replacement of the Original product and it turned out to be bad you will be only be able to take that alternative product's replacement and no refunds. For custom request orders, we make every effort to fulfill your request; however, if verification cannot be completed despite our time, effort, and costs, refunds are not available, and we will instead provide an alternative account or store credit equal to your purchase amount. We take no responsibility for changes of the product's website/Company (Example: Bitpay stopped giving Cards and they used to give it, Binance's Website says they are temporarily limiting Wire Transfers). You must understand, Company's decision is not on our hands, If there's something wrong with the bank you purchased that is an issue of the Company/Bank Itself and not under our control, Don't come to us asking for Refund/Replacement.
The product is just as the description says, Do not add any personal expectation to the products if it's not mentioned. Ex: "I thought It had Balance" "By new accounts I thought new Stock" "It have problems, Give me refund (even though the product does not have refund mentioned)
For Manual/Custom Accounts, We require 100% Upfront Payment & 3-7 Business Days (Depending on the Account, We will disclose). If we cannot deliver within that time, We will refund full amount deducting the network fees.
If you received the wrong item you ordered then we can issue you a replacement, No refund is applicable for that.
Some products have their own rules and usage guidelines. If any customer fails to follow those rules and guidelines, He/She will not be applied for a refund/Replacement. If you attempt to Fake Payment/Double Spend/Scam us, You will not be refunded.
In case of a Product you Overpaid/Underpaid and is flagged by our system, You cannot ask for a refund, Change of mind is not applicable for our service. In that case, You need to wait till our Support solves the issue and manually approves your Purchase.
In Case of an Aged/With Transaction account/Physical Card Activated account, Know they are used by third party or else such account is not possible to make for us. Take Extra precaution on those accounts, As it's very likely possible we are reselling these accounts, Never keep funds you cannot afford to lose, PureDrop.io will never ever login after sale unless you give us permission to do so, In case of items like these, Please be careful and you agree you do not hold PureDrop accountable for theft/loss of funds as you can easily avoid it by securing it/Withdrawing quick enough for any third party to be notified. If you are not happy/Don't want to risk it, We will provide refund to these products if you let us know within 12 hours of purchase, But you may not hold us accountable for loss of funds. Change of mind is only applicable for such accounts.
Refund Policy:
* Disputes and chargebacks will lead to no refund or support.
* All sales are final except for a few exceptions:
* Manual/Custom Account delays beyond 7 days (full refund minus network fees)
* Aged/Transaction/Physical Card Accounts stolen (refund within 12 hours, but no liability for future loss)
* Seller acknowledges they can't replace or if delay exceeds 21 days.
* We may offer store credit or ask for extended wait times instead of refunds in some cases.
* Buyer must prove warranty claims.
We can replace with product that might be similar priced only if the original purchase/product is bad/faulty. If the original purchase is not up to your standards, We may decide to replace with another product that is similar priced or more expensive than the original purchase. In case if it's more expensive, You are required to pay the extra funds. This rule is only applicable for certain products that may not cause harm to our future customers as we will attempt to take it back and sell it again.
Warranty Policy: After Successful payment, Certain products have a warranty. Warranty is, By Our Definition, A Replacement of the Product that you purchased. PureDrop.io offer a warranty on most products which is only applicable for the time it was mentioned on the product that has a warranty. immediately after Payment, A customer’s warranty starts and ends on the day/month/time it is mentioned. Warranty may be mentioned in the "Description of the product" Or "Title of the Product". If it is not mentioned, You are responsible for contacting us and knowing the warranty period. If we think a customer is abusing our warranty system, we may immediately cancel the warranty of the product. For some cases, we may fail to provide a warranty for the product, In that case, we will provide Store Credit Or In-Store Coupon Or you may be asked to wait longer. You cannot force us to issue a warranty if we’re unable to do so. Warranty can take up to 72 Hours! We have strict no Refund Policy, Only Replacement, And Buyer must provide proof of his own claims/Why he thinks he should be applicable for warranty. In very certain cases, We might bend our rules for the customer depending on the situation, the way customer asked, How fair it is for us/the customer, and the time he let us know, However, You agree to give us permission to either reject or accept your warranty claims. We provide no warranty for replacement products, However, If you prove to us that the replacement was faulty before we gave it, You might be entitled to a second replacement, Only if you prove us/We think you are right. Otherwise, The moment we provide a replacement, your warranty is therefore claimed and no further replacements will be given.